Terms & Conditions
Effective Date: April 1, 2025
Acceptance of Terms
By accessing our website and any services offered through it, you agree to be bound by these Terms of Service and any other policies or guidelines referenced herein. If you do not agree to these terms, you may not use our website or our services.
User Eligibility
You must be at least 18 years of age to enter into a binding contract and use our services. If you are under 18, you may not use this website or our services without the consent and supervision of a parent or legal guardian.
Services Provided
Volunteer Flooring & Design provides flooring products, installation services and related offerings as described on this site. By accessing this website, you agree to use our services in accordance with these terms and any applicable guidelines.
Account Registration
Certain features of this website or our services may require you to create an account. You agree to provide accurate, current and complete information when registering and to update that information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
User Obligations and Restrictions
By using this website and our services, you agree to:
- Use the website and services for lawful purposes only
- Not engage in activities that may harm, disrupt or interfere with the website, our services or other users
- Not violate any applicable laws, regulations or third-party rights
- Not use automated tools to access the website or services without prior written permission
Payment and Billing
When making a purchase or engaging our services, you agree to provide accurate and complete billing information. Payments are processed according to the pricing and payment terms displayed on this website. By submitting payment, you consent to being charged for the selected products or services.
Content Ownership
All content on this website — including text, images, logos, videos and other materials — belongs to Volunteer Flooring & Design or its licensors and is protected by copyright, trademark and other applicable laws. You may not copy, modify, distribute or otherwise use any content from this website without prior written consent.
Third-Party Links
This website may contain links to third-party websites or services. These websites are not owned or controlled by Volunteer Flooring & Design and we are not responsible for their content, privacy practices or activities. We encourage you to review the terms and privacy policies of any third-party websites you visit.
Privacy Policy
Your use of this website and our services is governed by our Privacy Policy, which explains how we collect, use and protect your personal information. You can review our Privacy Policy at volflooring.com/privacy-policy.
Customers who opt into SMS messages from Volunteer Flooring & Design can expect to receive appointment reminders, service updates and exclusive promotions. To unsubscribe, reply “STOP” to any message. Following confirmation, you will no longer receive SMS messages from us. To rejoin, sign up the same way you did initially. For help, reply “HELP” or contact us directly at Sales@volflooring.com.
Please note that carriers are not liable for delayed or undelivered messages. Message and data rates may apply. Message frequency varies — contact your wireless provider for questions about your text or data plan.
Termination
We reserve the right to suspend or terminate your access to this website or our services at any time without notice if you violate these terms or engage in activities that may harm our website, our services or other users. Following termination, you must immediately stop using the website and services.
Limitation of Liability
To the fullest extent permitted by law, Volunteer Flooring & Design is not liable for any direct, indirect, incidental, special or consequential damages arising from your use of or inability to use this website or services, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend and hold harmless Volunteer Flooring & Design, its employees, affiliates and partners from any claims, damages, liabilities and expenses arising from your use of this website or our services or from any violation of these terms.
Governing Law
These terms are governed by and construed in accordance with the laws of the State of Tennessee. Any legal actions or proceedings arising under these terms shall be brought exclusively in the courts of the State of Tennessee.
Changes to Terms
We reserve the right to modify or update these terms at any time. Changes will be posted on this page with the updated effective date. Your continued use of this website and our services following any changes constitutes your acceptance of the revised terms.
Contact Us
If you have questions or concerns about these terms, please contact us:
Phone: (865) 323-5808
Email: Sales@volflooring.com
Or visit our contact page at volflooring.com/contact